Privacy Policy

Effective Date: 01 July 2024.
Last Updated: 11 March 2025.

At Teckel Tech Studio, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR) and Dutch data protection laws.

1. Information We Collect

We collect and process the following personal data when you interact with our website and services:

• Contact Information (name, email, phone number, billing/shipping address)

• Order Details (purchase history, product preferences, and transaction data)

• Payment Information (processed securely via third-party payment providers; we do not store your payment details)

• Website Usage Data (IP address, browser type, and cookies for analytics and website functionality)

• Customer Support Communications (emails, inquiries, and feedback)
  

2. How We Use Your Information

We use your data for the following purposes:

• Order Processing & Fulfillment: To process and ship your orders, and provide customer support.

• Legal Compliance: To comply with tax and legal requirements.

• Marketing & Communication (With Consent): To send updates, promotions, and newsletters (you can opt out anytime).

• Website Improvement & Security: To monitor site performance, analyze usage, and enhance user experience.

We will never sell or share your personal data with third parties for marketing purposes.

3. Legal Basis for Data Processing (GDPR Compliance)

We process personal data based on the following legal grounds:

• Contractual Necessity: To fulfill orders and provide services.

• Legal Obligations: Compliance with tax and business regulations.

• Legitimate Interests: For security, fraud prevention, and analytics.

• Consent: For marketing communications (you can withdraw consent anytime).
  

4. Data Storage & Security

We implement industry-standard security measures to protect your data against unauthorized access, loss, or misuse. Your data is stored on secure servers within the European Economic Area (EEA).

Data Retention:

• Order and transaction data: Retained for up to 7 years (as required by Dutch tax law).

• Marketing data: Retained until you unsubscribe.

• Contact form submissions: Deleted after 12 months if no further interaction occurs.
  

5. Your Rights Under GDPR

As an EU-based customer, you have the following rights regarding your personal data: ✅ Access: Request a copy of the data we hold about you. ✅ Correction: Update or correct inaccurate information. ✅ Deletion: Request data erasure where legally applicable. ✅ Restriction: Limit how we process your data. ✅ Objection: Opt out of direct marketing or data processing based on legitimate interest. ✅ Portability: Request your data in a structured format.

To exercise these rights, contact us at [your email].

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

• Improve website functionality and user experience.

• Analyze traffic and site performance.

• Provide targeted marketing (only with consent).
  

You can manage cookie preferences in your browser settings. For details, visit our [Cookie Policy].

7. Third-Party Services

We use third-party services for:

• Payment Processing: [e.g., PayPal, Stripe] (your financial details are handled securely by them).

• Shipping & Logistics: [e.g., DHL, PostNL] to deliver your orders.

• Analytics & Marketing: [e.g., Google Analytics, Facebook Pixel] (only with user consent).

These providers adhere to their own privacy policies, which we encourage you to review.

8. Data Sharing & International Transfers

We do not transfer personal data outside the EEA unless required for order fulfillment (e.g., international shipping providers). In such cases, we ensure appropriate safeguards are in place.

9. How to Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
📩 Email: info@teckeltechstudio.com
📍 Address: MicroLab, Strijp-S Eindhoven
📞 Phone: [your phone number]

10. Changes to This Policy

We may update this Privacy Policy to reflect legal or operational changes. The latest version will always be available on our website.

📅 Last Updated: 11 March 2025.

Thank you for trusting Teckel Tech Studio! 🚀